Thank you for shopping with KP Kraft Creations. Many of our products are handmade and personalized especially for you. Please review the information below before placing your order.

Processing Time

Our standard processing time is 3–5 business days, unless otherwise stated in the product listing.

Processing time is the time needed to create, personalize, assemble, and prepare your order for shipment. Processing time does not include shipping/transit time.

Business days do not include weekends or holidays.

During busy seasons or periods of high order volume, processing times may vary. Any applicable processing information shown on the product page at the time of purchase should be reviewed before ordering.

Rush Orders

If you need your order sooner than our standard processing time, please contact us before placing your order to confirm whether we can accommodate your deadline.

When available, rush processing may require an additional fee.

Purchasing Priority, Express, or another expedited shipping service does not shorten our production time. Expedited shipping only affects the carrier’s transit time after your order has been completed and shipped.

Shipping & Delivery

Shipping costs and available shipping services are calculated and displayed at checkout.

Estimated delivery dates and carrier transit times are estimates and are not guaranteed by KP Kraft Creations.

Once an order has been transferred to the shipping carrier, delays caused by the carrier, weather, holidays, service interruptions, or other circumstances outside our control may affect delivery.

Tracking information will be provided when available once your order has shipped.

Event Dates

If your order is for a birthday, party, shower, graduation, holiday, or other time-sensitive event, please order as early as possible.

Providing an event date does not guarantee delivery by that date unless arrangements have been specifically confirmed by KP Kraft Creations.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your address carefully before submitting your order. If you notice an error, contact us as soon as possible at kpkraftcreations@gmail.com.

Once an order has shipped, we cannot guarantee that an address can be changed or redirected. Additional shipping costs resulting from an incorrect or incomplete address provided by the customer may be the customer’s responsibility.

Lost, Delayed or Damaged Packages

If tracking shows unusual delays or your package appears to be lost, please contact us and we will assist you with determining the appropriate next steps with the shipping carrier.

If your order arrives damaged, please contact us as soon as possible at kpkraftcreations@gmail.com and include your order number and clear photographs of the item and packaging.

Please refer to our Return & Refund Policy for additional information regarding damaged or incorrect orders.

Local Pickup

Local pickup is available for eligible orders in Homestead, Florida.

Please select the available local pickup option at checkout when applicable.

Do not arrive for pickup until you have received confirmation that your order is ready. Pickup instructions will be provided after your order has been completed.

For privacy and security, the exact pickup location may be provided directly to the customer when the order is ready.

Contact Us

Questions about processing, shipping, or an upcoming event date can be sent to:

KP Kraft Creations
kpkraftcreations@gmail.com